Shipping policy

We ship our orders from the rural town of Esk, Queensland.  As such, we allow for a 3 to 8 business day delivery period once an order is sent. We process orders within 2 business days of receiving them.

We can ship to most locations in the world. Please email us to confirm costs if your country is not listed. 

Most orders are delivered by Australia Post or an international courier service.  Goods may not be delivered on time due to circumstances (such as weather, strikes etc.) beyond the control of Isaac & Mai, Australia Post or the shipping company.