Isaac & Mai Online Boutique
FOR BIG AND SMALL PEOPLE
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Welcome to Isaac & Mai Online Boutique
Transform your home with our range of unique and beautiful homewares, kitchenware, gifts and beautiful keepsakes, fashion and toys. Handpicked by the owner, Sally Jess each piece has been selected with the utmost care and will warm your abode with ease.
Whether you are looking for a statement piece for the mantel, beautiful stoneware for the kitchen or a gift for a loved one, we have something for every occasion. Check out the entire range in our online shop today and add a little country charm or provincial styling to your home.
We are here to help you make your home sing the tune of your personal style and provide beautiful gifts for friends and family at an affordable price.
The quality of our products is something we are very proud of and we will always provide you with up to date information on our product lines and your personal order at all times. Afterall, our customers are at the heart of Isaac of Mai.
Providing the latest trends in all things homely is at the core of our business and we strive to source items that we know our customers will adore.
So, grab a cuppa and sit back and browse the Isaac and Mai online store to find the perfect pieces to compliment your home or if you can bear to part with it, buy something special for the ones you love.
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Lovely shop full of gorgeous homewares and more! My go to place for gift buying!!
Unique, affordable and beautiful items of great quality. Always fantatsic customer service as well. Highly recommend.
merry Xmas 😀
Delighted to see Australian made products that are so beautiful and practical.
Definitely would recommend Isaac & Mai. My order arrived very quickly & was beautifully packaged. Such a great range of products at very reasonable prices too.
Frequently Ask Questions
Although we work hard to ensure all of our product ranges are ready to ship at any time, we sometimes have products on back order. If this occurs, we will endeavor to get your chosen product to you as soon as we can. Product availability is displayed on our website or if you need to double check, please contact us directly.
Provided that the items you order are in stock, we will dispatch your order within 48 hours. However, to be on the safe side you should allow for up to 14 days for standard orders to be delivered. If, on the off chance that an item is out of stock we will contact you regarding anticipated delivery date.
We can deliver anywhere in Australia and will also deliver internationally.
Postage is calculated off the Australia Post parcel postage schedule and our flat rate postage fee is $9.95.
If your order is over $50.00 we will send your package as registered post.
You should retain all packaging including the box that contains your order and take it to your nearest post office to make a claim on the broken or damaged item/s.
If the product you receive is faulty, we are more than happy to either refund your purchase or exchange your item. However, you will need to take some steps to ensure we can offer this service
- Write a short note on the invoice provided specifying the details of what you are returning and whether you would prefer a refund or an exchange.
- Return the product/s within 7 days of the receipt of products
- Return the product/s unused, unwashed and accompanied with the original packaging
We do not offer cash refunds for faulty goods but will return the funds to your nominated account.
We will not supply refunds that are:
- A change of mind
- You have bought something that is the wrong size or colour
- You have found the product/s or a similar product/s for a cheaper price elsewhere
- You caused a fault or damaged the product/s after purchase
- You do not have a proof of purchase
Please address your package to Isaac & Mai, PO Box 10, Esk Qld 4312.
You will need to pack your items carefully when posting, as we are not responsible for any items damaged or lost on their way back to our shop. You are also responsible for the cost of returning the items to us including postage. We will contact you with the postage charge (in accordance with the Australia Post Regular Parcel Charges) to be paid by either credit card or money order prior to delivery.
Do you have a question that is not covered in the Frequently Asked Questions? We would love to hear from you son please send us a message and we'll do our best to come back to you with the answer.